On-campus e-mail has a pretty good spam filter. All campus computers are equipped with the necessary programs to fulfill class assignments: Microsoft Word, Excel, PowerPoint, Adobe PhotoShop and other design programs, SPSS statistics program and more. The University has an integrative media program which has a state-of-the art studio featuring top-of-the-line design and multimedia software.
Access to computers is pretty good. The labs are usually crowded, but there are several other options if a student can’t find an open computer in the first room they try. Several buildings have wireless, and the rest of campus is slowly heading in that direction. For the quick check of e-mail over coffee, there is access in UCOM. Also, appropriate writing and research classes are held in computer classrooms. In 2005–2006, Wilkes began to hand out flash drives to all students, which is very helpful. In 2008, they partnered with Microsoft and Barnes & Noble College Bookstore on Main Street to sell the most recent version of Microsoft Office Suite (for Windows and Mac) to students for a mere $10 with their ID. There are many complaints about the help desk calls being filtered through a Florida call center, but the IT staff at Wilkes is friendly and helpful, and they are usually prompt when they are notified of a ticket from their Sunshine State counterparts. Digital Wilkes, a strategic plan to enhance technology across campus, kicked off in 2006. With this, the online IT Web site offers alerts, updates, tutorials, and more.