It's been perfect for me and lots of others receive refunds on their Higher One cards.
The financial aid process can be a struggle sometimes. The financial aid office always seems to be busy and when you finally do get through, it's like they have difficulty answering your questions. To this day, I don't know exactly what determines how much financial aid I receive. Like I said, the process can be a bit of a struggle but it's all worth it once you receive the money that you need.
I have to find my own assistance. Financial Aid refers me to the internet for everything.
The financial aid department personnel is very patient and helpful to navigate financing your studies.
The people who you have to talk to at the financial aid office are grumpy and most of the time not helpful. I know they see a lot of people in a day asking the same questions, but so do other professions
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