Kaplan University Online is not a typical brick-and-mortar atmosphere, which is what makes the experience so much greater—a student can participate in class at home, a coffee shop, library, or bookstore! The Kaplan University Online website is well maintained, and the University does occasional maintenance on the site to keep everything working and up-to-date. Students are informed about all upcoming work on the student home page. This page also provides lots of information and resources, such as a link to the online library, where students can do research for papers and discussion posts.
The library has e-books, online articles, and even traditional books, which you can have shipped to you (students are responsible for paying the shipping charges to return the book). The library also provides very useful information regarding citations, which helps protect students from plagiarism. Kaplan also offers tech support, and the contact information for this department is located on the home page, as well. If you have any issues, the technical support staff is very helpful in getting you back up and running. Kaplan also offers some programs at campuses in Iowa, Maine, Maryland, and Nebraska.