It is horrible. You will go one time and the person you speak to will say that everything is okay. However later you will see that supposedly documents are missing, causing your FAFSA/TAP to be delayed. The patience needed is extreme,
To receive financial aid, I have to fill out the FASFA form every year. While I was working on my BA I received about half from TAP and Pell. Since my daughter graduated from college herself, I will no longer be receiving aid since I can no longer claim a dependent.
At first it says I'll receive help, by the end of the semester they change their mind and I need to pay everything in full.
The help desk is really caring and devoted the time I needed with them.
Do paperwork and anything else in regards to financial aid process before less of a wait to pay for school and so forth
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